Shipping policy

At Nerdoverse, we deliver quality apparel with transparency and speed. Our shipping policy outlines our order processing, shipping options, delivery expectations, and return guidelines to ensure you know exactly what to expect when you shop with us.

Section 1: Order Processing

  • Processing Time:
    • Orders are processed within 1–2 business days (excluding weekends and public holidays).
  • Cutoff Time:
    • Orders placed before 5:00 PM are eligible for same-day dispatch (subject to inventory).
    • Orders after 5:00 PM will be processed the next business day.

Section 2: Shipping Methods & Delivery Times

  • Domestic Shipping (USA & Canada):

    • Standard Shipping: 5–7 business days after dispatch.
    • Expedited Shipping: 2–3 business days (available at checkout).

  • Free Shipping:

    • Enjoy free standard shipping on orders over $100.

  • International Shipping:

    • Currently available only within the USA and Canada.
    • Note: Customers are responsible for any import duties or taxes incurred at destination.

Section 3: Shipping Costs

  • Shipping fees are calculated and displayed at checkout based on order weight and destination.
  • Free standard shipping is applied automatically on orders above $100.
  • Flat-rate shipping outside free shipping threshold is not offered at this time.

Section 4: Order Tracking & Delivery

  • Upon dispatch, a shipment confirmation email is sent with a tracking number and instructions for monitoring your package.
  • For any delivery questions, please reach out using the contact details below.

Section 5: Returns, Exchanges, and Cancellations

  • Return Window:
    • Items can be returned within 30 days of delivery.
  • Return Conditions:
    • Returns are accepted only for items that are badly manufactured.
    • Items must be returned in original condition and packaging.
  • (For detailed instructions, please see our dedicated Return Policy.)

Section 6: Lost, Stolen, or Undeliverable Orders

  • Customers are responsible for providing a complete and correct shipping address.
  • Nerdoverse is not liable for orders lost or stolen after delivery is confirmed by the carrier.
  • Orders returned due to an incorrect address may incur a restocking fee and additional shipping charges for reshipment.

Section 7: Contact Information

  • Email: store@nerdoverse.com
    (Please contact us with any questions or concerns regarding your order or shipping policy.)

Footer/Acceptance:
By placing an order with Nerdoverse, you confirm that you have read, understood, and agreed to this Shipping Policy.